Orders + Shipping
All pieces are made to order in our Hamilton studio. From the moment you complete your purchase, it will be 10-14 days to work our magic and have your order ready for shipping and on its way to you. If a piece is by a certain day or rushed, please contact us before purchasing and we will accommodate as best as possible.
Free shipping is gifted to all orders over $150.
When your order is on its way to you, you will receive an email with your tracking information and anticipated order arrival.
Canada and USA bound orders: shipping varies from 2-6 business days depending on your location.
International orders: shipping varies from 5-10 business days depending on your location
As all pieces are handmade and made to order, they are final sale. We do our best to provide detailed photographs and descriptions of our pieces so you can make informed purchases. Please contact us within the first seven days of receiving your parcel if you have any concerns and we can discuss!
Our parcels are carefully wrapped for their trip through the postal system. As much as we would love to be in full control of the shipping process and hand deliver every piece, once packages leave our hands we cannot be held responsible for delays at customs for example or lost packages. Please be aware of your country's import policies as we cannot be held responsible for taxes or duties you may be charged from them. We are always happy to help if something doesn't show up as fast as it should, so always feel free to keep in contact for these situations.